Frequently Asked Questions
Everything you need to know about shopping at All Brands Factory Outlet.
Are the products sold on your website authentic?
Yes, 100%. We source our inventory directly from authorized brand distributors and manufacturers to ensure that every item is genuine and meets high-quality standards.
Why are the prices so much lower than retail stores?
As a factory outlet, we specialize in purchasing end-of-season stock, overruns, and clearance inventory in bulk, allowing us to pass significant savings directly to our customers.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 14-day return policy for most items. Products must be unworn, unwashed, and have all original tags attached. Please note that certain clearance items may be marked as final sale.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery timelines for international orders are calculated at checkout based on the destination.